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TRUST & TRANSPARENCY

Terms of service

Pre-launch drafts · Updated 9 October 2026

Company details and legal review are outstanding. These pages do not certify legal or clinical compliance.

Status and contracting party

These are draft business-to-business terms pending incorporation and legal review. The intended contracting party is WealHeal UK Limited; registration and legal contact details must be supplied before paid subscriptions are offered. Access to the current workspace is not confirmation of a paid contract or clinical suitability.

Permitted use and responsibilities

Use the service only for authorised care-provider operations. Keep credentials private, assign access by role and service user, maintain accurate entries, review outputs and retain required business records. The provider remains responsible for clinical decisions, lawful processing, staffing, notifications and regulatory obligations.

Clinical and regulatory limits

WealHeal is not an emergency service and must not replace emergency response, professional judgement, a medication policy or statutory reporting. Draft clinical workflows are not validated clinical software. No CQC approval, inspection outcome, DSPT compliance, security certification or regulatory endorsement is represented.

Prices and billing

Indicative monthly tiers are Solo £59 (up to 10 service users), Small £149 (up to 25), Growth £299 (up to 100), and Multi-site £599 (multiple registered locations, capacity to be agreed). These are planning prices, not a live checkout. VAT treatment, included staff and locations, setup charges, payment dates, renewal, cancellation, refunds and service levels must be confirmed in an order form before purchase. No payment is collected by the current app.

Availability, exports and termination

Providers must maintain business-continuity arrangements and verify exported records. Availability targets, support hours, incident-response commitments, termination assistance and backup restoration terms are not yet contracted. Liability limits, indemnities, governing law and dispute jurisdiction require solicitor review; no limitation purports to exclude liability that cannot lawfully be excluded.